Dear Customer,

Thank you for contacting us!

According to our internal policies and procedures, the system automatically makes that decision based on the entire package of documents that you upload. We recommend that you regi via the application or on our home page https://www.xxx.xxx to receive accurate information.

Please note that due to the banking legislation's peculiarities and international payment systems' rules, at the moment, we cannot offer non-EEA residents to issue a prepaid debit (or simply payment) card.

It is possible to top up an account with SEPA transfer, also, you can transfer a XXXcurrency to your XXXcard XXXwallet, and after to convert it into Euro.
Unfortunately, at the moment, it is impossible to top up an account with help of a card of another bank.


If you have any questions, please contact us in the support chat in your web banking account. We will be happy to help!

Best regards,
XXXcard Team

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