For users who are or have previously experienced instability symptoms on their Intel Core 13th/14th Gen Desktop processors and need to initiate the exchange process:

Boxed Processors โ€“ please contact Intel Customer Support for further assistance.

Tray Processors โ€“ please contact your place of purchase for further assistance.

OEM/System Integrator Intel Core 13th/14th Gen-powered desktop system โ€“ please contact your system manufacturer for further assistance.