Hello, Senior GM Karidor here.Please accept our sincere apologies for the lateness of this reply.I've reviewed the server logs surrounding the loss of your ship. Unfortunately the loss was not the result of a server-side error or a verified bug and is therefore not eligible for reimbursement according to our reimbursement policy.According to the logs available to me, all your warp attempts have sadly been prevented by Warp Disruption fields, causing your Hel to not react to the respective warp commands within normal gameplay.Our reimbursement policy is very strict and we can only offer reimbursement when the loss occurs due to a server-side error or a verified bug. I hope that you will understand my position and why I am unable to grant this reimbursement. I also hope that you will recover swiftly from this loss.EVE Online Reimbursement PolicyI regret that I cannot be of more direct assistance in this case but should you run into any other issues that we are able to assist with, please do not hesitate in getting back to us.Best Regards,
Senior GM Karidor
CCP Player Experience | EVE Online | EVE Valkyrie
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응, 니 헬 서버때메 터진거아님. 복구 안해줄꺼임 그리고 서버비나 내라. ㅅㄱ
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