Hello seokmin,

Thank you for getting in touch with us. I'm writing back regarding the status of your Dark Souls account.

I see that you already know why your account was restricted and you have removed the illegal characters.

After careful checking, your last flag was on 09/09/2020 so we consider that enough time has passed.

In this case, I have decided to make an exception for you and lift the restrictions on your account. =)

It is important to note that if the character wasn't properly deleted or if you try to restore from an old back-up, you will be banned again.

As a reminder going forward, to make sure that your account is not banned again:

-make sure that any and all flagged content is deleted;
-don't use cheats of any sort;
-don't use any mods, even visual ones;
-don't pick up items from unknown players;
-don't manually tamper with the save data (including back-ups);

We hope you will have fun playing with your friends!

If you need anything else do not hesitate to contact us at any time.
All the best,


PS : you can reply directly to this email to continue our conversation.
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