Thank you for reaching out to us. I’m contacting you back regarding your request for status verification of your Dark Souls II account.
I have examined your account and it looks like it was restricted on 09/12/2020.
Unfortunately we are unable to see the exact reason or which characters were flagged, and the only way to make sure no additional restrictions are put in the future is to delete all of your characters.
It might be enough to remove only the characters that were active around the time you got the restriction, but it's a risk, considering that if your account gets a new restriction, it might become permanent.
Once you have confirmed the successful deletion of the characters, I will remove the restriction.
While waiting for your response, our team remains at your disposal at any time.
All the best,
PS : you can reply directly to this email to continue our conversation.
이거 캐릭 다 지우고 짜져있으란 소린가
ㅋㅋ
그냥 가족공유 파는게 훨씬빠를듯
9일에 밴먹었으니 캐릭 다지우고 연락하라는것같은데
그냥 캐릭 지우고 밴풀린다음 밴먹기전 세이브 쓰면 괜찮더라
ㅇㅋ
근데 100퍼 안전하다고 장담은 못함 밴먹고 다시키우기 귀찮아서 2달전쯤 세이브 넣어도 밴안먹길래 그냥 하는중
캐릭 다 지우고 연락하면 풀어준다는데