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Please read the below criteria to see if you qualify for a ban appeal:
 
a) This must be your first ban. If you were already banned and unbanned in the past, you no longer qualify for appeals.
 

b) All illegal content must have been removed from your account for at least 3 weeks. If you are not certain if you have removed all illegal characters from your account, please get in touch with customer service and they'll tell you what to delete. You qualify for a ban appeal only after you've played for at least 3 weeks on a clean account.


b항목 보면 병신짓한거 3주동안 지워져있어야 풀어주는건 알겠는데


무슨캐릭으로 병신짓했는지 모르면 고객센터에서 머 지워야하는지 알려준다는 말 아님??


걍 다 지워야해??