pc유지보수 업체 직원이
제 노트북에 windows10깔아주고 가셨는데
IE가 자꾸 교착상태에 빠집니다...한..6개월 넘은듯
몇 달 동안...귀찮아서 해당 프로세스 kill 하고 그냥 계속 썼었는데
이게...네이버 다음 쇼핑몰 가리지 않고,,,랜덤하게!!! 교착상태에 빠지네요.
프로세스 덤프 떴더니...400M가 넘네요 헐 -_-
windows10용 winddbg설치하고 crash dump 보니깐..
------------------------------------------------------------------------------------------------------------------------------
DUMP_CLASS: 2
DUMP_QUALIFIER: 400
FAULTING_IP:
+0
00000000`00000000 ?? ???
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 00003684
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: iexplore.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - .
EXCEPTION_CODE_STR: 80000003
WATSON_BKT_PROCSTAMP: 57899082
WATSON_BKT_PROCVER: 11.0.14393.0
PROCESS_VER_PRODUCT: Internet Explorer
WATSON_BKT_MODULE: unknown
WATSON_BKT_MODVER: 0.0.0.0
WATSON_BKT_MODOFFSET: 0
WATSON_BKT_MODSTAMP: bbbbbbb4
BUILD_VERSION_STRING: 10.0.14393.0 (rs1_release.160715-1616)
MODLIST_WITH_TSCHKSUM_HASH: 1141c929785deccacc80bcb38a5d4d5d26943df0
MODLIST_SHA1_HASH: 441a19f36e31f367dac7112121541b8f40f3076b
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
PRODUCT_TYPE: 1
SUITE_MASK: 272
DUMP_FLAGS: 8000c07
DUMP_TYPE: 0
ANALYSIS_SESSION_HOST: ±èº´ÁÖ-PC
ANALYSIS_SESSION_TIME: 01-16-2017 09:19:00.0725
ANALYSIS_VERSION: 10.0.14321.1024 x86fre
THREAD_ATTRIBUTES:
OS_LOCALE: KOR
PROBLEM_CLASSES:
Tid [0x0]
Frame [0x00]
String [STATUS_BREAKPOINT]
Data Bucketing
BUGCHECK_STR: STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 000000006c7c1d8a to 000000006c7c222c
STACK_TEXT:
00000000`02e3ebb8 00000000`6c7c1d8a : 00000023`742524ac 00000000`6c760023 00000000`00000006 00000000`02f3f3d0 : wow64cpu!CpupSyscallStub+0xc
00000000`02e3ebc0 00000000`6c77bfa1 : 00000000`031122d8 00000000`02e3ecc0 0000f2a7`58ad750e 00000000`02e3ec90 : wow64cpu!WaitForMultipleObjects32+0x1d
00000000`02e3ec70 00000000`6c76cbb0 : 00000000`00000000 00000000`02e3ed20 00000000`031122d8 00000000`00000000 : wow64!Wow64KiUserCallbackDispatcher+0x4151
00000000`02e3ecf0 00007ffe`bad02a11 : 00000000`008700e8 00000000`00000000 00000000`00000003 00000000`02d23000 : wow64!Wow64LdrpInitialize+0x120
00000000`02e3efa0 00007ffe`bad38986 : 00000000`00000000 00007ffe`bacf9e59 00000000`00000000 00000000`00000001 : ntdll!LdrpInitializeProcess+0x1551
00000000`02e3f3a0 00007ffe`bace9fae : 00000000`02e3f470 00000000`00000000 00000000`00000000 00000000`02d23000 : ntdll!_LdrpInitialize+0x4e982
00000000`02e3f420 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe
THREAD_SHA1_HASH_MOD_FUNC: ca9a4e4b0e620bab9e16bdfb2f53f43e2fe5eb59
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2498b3b7a3b5701c0b9a9c0821ec0acf6e10125b
THREAD_SHA1_HASH_MOD: 31cc8129c2e727f537d516c2527e18338fe11819
FOLLOWUP_IP:
wow64cpu!CpupSyscallStub+c
00000000`6c7c222c c3 ret
FAULT_INSTR_CODE: c32ecdc3
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: wow64cpu!CpupSyscallStub+c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: wow64cpu
IMAGE_NAME: wow64cpu.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 57899bc3
STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
BUCKET_ID: STATUS_BREAKPOINT_wow64cpu!CpupSyscallStub+c
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT_wow64cpu!CpupSyscallStub+c
FAILURE_EXCEPTION_CODE: 80000003
FAILURE_IMAGE_NAME: wow64cpu.dll
BUCKET_ID_IMAGE_STR: wow64cpu.dll
FAILURE_MODULE_NAME: wow64cpu
BUCKET_ID_MODULE_STR: wow64cpu
FAILURE_FUNCTION_NAME: CpupSyscallStub
BUCKET_ID_FUNCTION_STR: CpupSyscallStub
BUCKET_ID_OFFSET: c
BUCKET_ID_MODTIMEDATESTAMP: 57899bc3
BUCKET_ID_MODCHECKSUM: 1518c
BUCKET_ID_MODVER_STR: 10.0.14393.0
BUCKET_ID_PREFIX_STR: STATUS_BREAKPOINT_
FAILURE_PROBLEM_CLASS: STATUS_BREAKPOINT
FAILURE_SYMBOL_NAME: wow64cpu.dll!CpupSyscallStub
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_wow64cpu.dll!CpupSyscallStub
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/iexplore.exe/11.0.14393.0/57899082/unknown/0.0.0.0/bbbbbbb4/80000003/00000000.htm?Retriage=1
TARGET_TIME: 2016-12-14T02:51:24.000Z
OSBUILD: 14393
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt SingleUserTS
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-07-16 10:33:42
BUILDDATESTAMP_STR: 160715-1616
BUILDLAB_STR: rs1_release
BUILDOSVER_STR: 10.0.14393.0
ANALYSIS_SESSION_ELAPSED_TIME: 1efa
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_wow64cpu.dll!cpupsyscallstub
FAILURE_ID_HASH: {b49b9ba3-a146-c725-bd13-e3ea7af98ea6}
Followup: MachineOwner
-----------------------------------------------------------------------------------------------
콜스택이 wow64cpu!CpupSyscallStub+c 앞에 다 멈춰버림...
헐...wow64 cpu
....wow64 스위칭 ...해주야 되는구나.
0:000> !wow64exts.sw
Switched to Guest (WoW) mode
모드 변경하고.
쫘악 펼쳐보았습니다.
2 Id: 3938.1de4 Suspend: 0 Teb: 02d31000 Unfrozen
# ChildEBP RetAddr Args to Child
00 0540fc48 745f1ba0 00000001 0540fe1c 00000001 ntdll_77290000!NtWaitForMultipleObjects+0xc
01 0540fddc 74bb8977 00000001 0540fe1c 00000000 KERNELBASE!WaitForMultipleObjectsEx+0xf0
02 0540fe44 7197f17a 00000000 00000000 ffffffff user32!MsgWaitForMultipleObjectsEx+0x177
03 0540feb4 7197e6f6 03337ed0 0540ff48 6d3c45d0 iertutil!IEStubIsLuaEnabled+0x1ba
04 0540ff3c 6d1e173d 0304eee0 6d1e16b0 6d1e16b0 iertutil!IsoManagerThreadNonzero_WindowsPump+0xa6
05 0540ff74 76cc62c4 0303b0a8 76cc62a0 7a76a80a IEShims!NS_CreateThread::DesktopIE_ThreadProc+0x8d
06 0540ff88 772f0fd9 0303b0a8 4cc7788d 00000000 kernel32!BaseThreadInitThunk+0x24
07 0540ffd0 772f0fa4 ffffffff 77312ee3 00000000 ntdll_77290000!__RtlUserThreadStart+0x2f
08 0540ffe0 00000000 6d1e16b0 0303b0a8 00000000 ntdll_77290000!_RtlUserThreadStart+0x1b
IE를 우째할꼬 흠...
정품 윈10 ?
ㄴㅇㅇ ms ea
저도 자주 그럼... 특히 인터넷뱅킹할 때 자주 멈춰서 너무 짜증나네요. 해결책 알게 되시면 좀 알려주세요.ㅜㅜ