Hi there,
Unfortunately, we are unable to ship to or aid in shipping from your current location.
We can ship your replacement device to an address in any of the countries where this hardware is currently available for purchase from Steam (this excludes countries where physical sales are conducted by retail partners). We can also provide a suitable return address for your original device based on that delivery location. Valve will cover only the shipment of the replacement device to your supported address - you will be responsible for all other legs of transportation and any required customs documentation. Valve is not able to offer direct assistance for problems that occur outside the shipment of the replacement device to your supported address.
If you would like to proceed, please provide a valid shipping address (including the recipient's full name and phone number) in one of our supported shipping countries and we can start the replacement process for you.
Steam Support
Howard
위처럼 답변 받았는데. 이 다음에 어떻게 진행해야해?
한국은 지원을 못해준다 라는거 같은데.. ㅠㅠ
수리센터로 택배 보내겠다 하니까 수리센터 주소를 알려줄 수 없다네.
갓몬한테도 지는 as ㄷㄷ
갓몬은 먼소리야 거기도 as 안해주잖아
주소 말할때 한국주소로 말한거면 당연히 안되고 배대지 주소로 알려주고 rma 진행해야지
아. 혹시나 했는데 맞구나.. 배대지로 보내고 나서 진행해야하는거야? 아니면 rma 신청하고 배대지로도 보내놓아야하는거야?
자세한건 이글 참고해보면됨
직구 스팀덱 RMA가이드 1편
https://m.dcinside.com/board/steamdeck/30564
직구
스팀덱 RMA가이드 2편
https://gall.dcinside.com/mgallery/board/view/?id=steamdeck&no=30596
저기에 RMA절차부터 관부가세 환급가이드까지 다되어있음
고마워!