툭하면 챗방 터지고 프롬프트 못알아쳐먹고 시키지도 않은 짓만 하고 이런 개씹병신같은걸 인공지능이라고 ㅉㅉ

Hi there,


Thank you for reaching out to Anthropic Support and for taking the time to document your concerns regarding your experience with Claude.


We understand how frustrating this situation must be. We take all feedback about Claude's performance and outputs seriously and I want to address your concerns directly.


Claude, like all large language models, can sometimes generate responses that are incomplete, factually incorrect, inconsistent, or misleading. This is a phenomenon known as "hallucination" that occurs when the model attempts to fill gaps in knowledge or when dealing with ambiguous inputs. While we continuously work to improve Claude's accuracy and reliability, this remains a known limitation of current AI technology.


Important recommendations for using Claude:

  • Always verify information independently, especially for high-stakes decisions
  • Refine your prompts and provide Claude with more context in order to get a better output
  • Use Claude as a helpful tool rather than a singular source of truth
  • Cross-reference important outputs/advice with qualified professionals in relevant fields

For guidance on minimizing these issues in future interactions, I encourage you to review our hallucinations guide, which provides practical tips for getting more reliable outputs from Claude.


While we cannot provide financial compensation for instances where there is service and output degradation or hallucinations, please know that we value your feedback tremendously. Your documented experience helps us understand real-world challenges and continues to inform our ongoing efforts to improve Claude's performance and safety.


Again, we appreciate you bringing this to our attention and remain committed to developing and improving our models quality and accuracy.


Kind regards,

Patrick