문의하고 답변 받았는데

Thank you for contacting us and please note that we really do appreciate your patience. With time-sensitive, complex promotions like this; we do understand that it doesn't take much for something to cause a user to miss out on the rewards and we are constantly working at improving this system with Twitch/Mixer/Steam in order to simplify the process and to solidify the connection to prevent users from missing out.

We can officially confirm that all drops have been sent out to all eligible accounts. If you find yourself missing the Nekros Prime and/or the Lotus Ephemera drop, we can assist you in ensuring your connection is solid for future promotions; but unfortunately, we are not able to add this item to your account. It is possible a disconnect may have occurred due to overloaded twitch/mixer/steam servers, which could have lead users to not receive any of the drops. Unfortunately, there isn't anything we can do regarding this once it's happened.

We do sincerely apologize for any inconvenience this may have caused and hope you continue to enjoy Warframe!

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